Your satisfaction is very important to Fitueyes. That's why we're pleased to offer a limited warranty that covers defects in materials or workmanship on all new Fitueyes products. Only consumers who purchase Fitueyes products from authorized Fitueyes retailers or resellers can benefit from our limited warranty.
We offer a 2-year no-risk guarantee on all Fitueyes TV stands.
What happens if my product is defective?
Fitueyes offers free replacement of the defective parts of all our products if the defect is due to improper workmanship and/or material. If we are unable to provide a replacement product and the repair is impractical or cannot be completed in a timely manner, Fitueyes may elect to refund the purchase price in exchange for returning the product.
Do I have to pay shipping costs for a replacement product?
In the rare event that your Fitueyes product is defective, we will provide you with a free replacement item.
What is not included?
Our limited warranty does not cover problems caused by:
- conditions, malfunctions or damage not due to defects in materials or workmanship.
- through normal wear and tear, improper installation, improper maintenance, improper use, abuse, neglect, accident or alteration.
- Accessories, associated materials and products or related products not manufactured by Fitueyes.
- the conditions, malfunctions or damage resulting from failure to follow the instructions and guidelines relating to the intended use of the product.
Our limited warranty is void if a product is returned with labels removed, damaged, or tampered with, or any modifications (including the removal of components or external covers).
How do I submit a claim?
Making a warranty claim is quick and easy. Simply contact customer service via email at firstname.lastname@example.org.
If you have additional questions or need further assistance, please do not hesitate to contact us again.